{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Dental Economist Show","title":"Dr. Farzeela Rupani on Taking Dentist Churn From 60 Percent to 11 Percent in Three Years","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/18272818\"></iframe>","width":"100%","height":180,"duration":2946,"description":"Colosseum Dental, one of Europe's largest dental organizations with 650 clinics across 11 countries, faced a staggering 60% dentist churn rate in its UK business back in 2022. How did they bring it down to just 11% in three years?\n\nWe’re unpacking it all in this episode of The Dental Economist Show as host Mike Huffaker sits down with Dr. Farzeela Rupani, Group Chief Medical Officer of Colosseum Dental, for the ultimate insider’s perspective. Tune in to explore how Dr. Rupani couples clinical expertise with commercial intelligence to drive organic value , why shifting away from a defensive retention strategy transforms a DSO into a career destination , and how to leverage data-backed pilot programs to speak the boardroom's language. Most of all, this conversation highlights why the chief medical officer role must expand beyond a checklist of compliance to unlock true, same-store growth.\n\n#dentaleconomist #dsoleadership #dentaltechnology\n\nIf you enjoyed this episode, make sure to subscribe, like, and comment📱","thumbnail_url":"https://img.transistorcdn.com/pXIUMbOEuiksPUbVXasFztN2AhF8jLC1sdhC31mYG5Y/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85MjE0/ZTlmZjRhZjkwYTM5/ZTFkMzcxOWJjMDU3/ZTc2Yi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}