{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Chemical Show: Where Leaders Talk Business","title":"Digital First Customer Journey in Chemicals with Julie Roberts of ChemPoint - Ep. 256","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/1c3849f7\"></iframe>","width":"100%","height":180,"duration":2315,"description":"ChemPoint’s digital-first model is reshaping the chemical distribution landscape by pairing technology-driven sales with a personal touch. Director of Supplier Growth Julie Roberts joins Victoria Meyer to discuss ChemPoint’s evolution from inside sales pioneers to leveraging AI and real-time data for specialty chemicals. Julie highlights the importance of meeting customers where they are—online and offline—while creating value through technical content and rapid response. Victoria and Julie touch on global industry trends, supply chain shifts, and the need for adaptive leadership in a changing market. Their conversation offers practical insight for industry professionals—whether you’re navigating digital transformation, strengthening customer relationships, or leading teams through uncertainty.  Subscribe to The Chemical Show on YouTube  Join Victoria and Julie this week as they explore the following topics:  ChemPoint’s digital-first approach to chemical distribution How AI is transforming workflows and customer experiences Tackling market shifts and supply chain challenges   Global expansion and adapting to regional market changes   Leadership, diversity, and success for women in chemicals  Killer Quote:  \"Don't be afraid to take risks. The answer is always going to be no if you don't ask the question.\" -Julie Roberts***Don’t miss an episode: Subscribe to The Chemical Show on your favorite podcast player.  ***Like what you hear? Leave a rating and review. ***Want more insights? Sign up for our email list at https://www.thechemicalshow.com ","thumbnail_url":"https://img.transistorcdn.com/rIWBq6x3GKwCrdS9ibBekoi3MKKGzbqaa2KvU21DRho/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mMjMz/ZTBmOTVlZWIyODA1/NDYwMDFhMTAzMzU5/OGEzNy5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}