{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Embracing Digital Transformation","title":"#169 Keeping the Human in AI ","html":"","width":"100%","height":180,"duration":1905,"description":"In a recent episode of the Embracing Digital Transformation podcast, host Darren Pulsipher, Chief Solution Architect of Public Sector at Intel, interviews Sunny Stueve, the Lead of Human Centered AI at Leidos. The podcast delves into the importance of human-centered design and user experience when integrating AI technology. Prioritizing the User Experience through Human-Centered DesignSunny Stueve, a human factors engineer, highlights the significance of optimizing human experience and system performance when developing AI solutions. She emphasizes the need for having a value and plan before delving into coding. By incorporating human-centered design principles from the outset, organizations can prioritize the user's perspective and ensure a better overall user experience. Sunny's role involves understanding users' needs and incorporating them into the design process to minimize the need for redoing code and maximize the effectiveness of AI solutions.Darren shares an anecdote from his experience working with radiologists, underscoring the value of sitting with customers and comprehending their needs before building software. This personal encounter highlights the importance of considering human factors while developing technological solutions. By taking a user-centric approach, organizations can create AI solutions tailored to user needs, resulting in higher adoption rates and increased satisfaction. Addressing Trust and User Adoption in AI IntegrationSunny further explains that integrating AI creates a paradigm shift in user adoption and trust. While following a thorough discovery process that involves gathering qualitative and quantitative data, building relationships, and validating assumptions, it is essential to recognize that introducing AI can trigger fear and higher trust hurdles. Humans are creatures of habit and patterns, so educating users and building trust becomes crucial in overcoming resistance to change.To address the trust issue, transparency is...","thumbnail_url":"https://img.transistorcdn.com/IRrW2aizIeoZDn3gKLEax-JYQ8V_WzaFpHdgsslDx3k/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jM2Ji/MDk1OTdiYzA4ZWMw/NWNlOTY0N2RhMWQ3/YmY5Mi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}