{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Origination Podcast","title":"What an Early AI Adopter Vystar Learned When the Credit Cycle Turned","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/1f1cb9ff\"></iframe>","width":"100%","height":180,"duration":1871,"description":"Joel Swanson, EVP and Chief Lending Officer at VyStar Credit Union, joins host Curtis Wagner of Zest AI to share how a pricing pitch to a credit union CEO changed the way he saw the industry, and how he took over lending right as the post-pandemic credit cycle turned. Joel explains why so many 700+ credit scores turned out to be risky, what VyStar found when it checked whether its AI underwriting model was to blame, and how it has handled 22% more applications with 15% less staff without layoffs. He and Curtis also cover explainability and regulators, VyStar's head-and-heart approach to community, his contrarian view on rates, and why assets are the most overrated metric in credit unions.","thumbnail_url":"https://img.transistorcdn.com/aBb2qlgueyWq9xquNsZJiakqnNi_J8C_IZmeqn_F4vM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yNWUz/Mzk4NDU2YTdkNDQ1/MTFiMjFhODU4OGQ3/MTIzYy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}