{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Mastering Communication","title":"Lesson 2. Observations","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/1f97c9f5\"></iframe>","width":"100%","height":180,"duration":347,"description":"You’ll learn about the power of speaking with observations and without judging.\nIn this lesson, Newt will explain in-depth the first component of NVC: Observations. You will learn about the difference between observation and evaluation language.\nHere are the topics covered in this lesson:How to observe without judging, by speaking accurately and avoiding divisive language.Observations as a tool for bringing up sensitive issues in a safer way.How to avoid triggering a defensive response in others.Example: a couple argues over a missing charger.How to convert evaluation language to observations.Where does evaluation language come from?Homework: getting in the habit of listening for your evaluation language.\nContact us with any feedback or questions:\nnvc@podcast.app\n@newtbailey","thumbnail_url":"https://img.transistorcdn.com/eQg7BTe9t5kk7NoVCqU7ddG_6LMxPVScY-Fi8Ym3di8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hN2Iw/MTJiZGEzMzM3MWMz/ODZkYzI3MzRmYzk1/NjQ1NC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}