{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Can We Not? Business Is Hard Enough. ","title":"Can We Not Pretend You Need Perfect SOPs Before You Delegate? Behind the scenes with Sam & Sonia","html":"","width":"100%","height":180,"duration":2586,"description":"\nWhat happens when your five-month onboarding plan suddenly becomes three months, your processes are outdated, you decide to launch an entirely new internal app, and then you leave the country for 10 days?\n\nApparently, you onboard an operations manager.\n\nIn this behind-the-scenes episode, Sam is joined by Auxo Operations Manager Sonia Narvaez to break down what actually happened during Sonia’s onboarding. And no, it did not involve handing her a beautiful binder of perfectly documented SOPs.\n\nThey talk about the original plan, why it blew up, what they did instead, and how Sonia went from helping with a project to running point on the business while Sam was mostly offline.\n\nMore importantly, they dig into why founders often focus on the wrong things when preparing to delegate. Documentation can help, but it cannot replace clarity, communication, trust, and giving someone enough context to understand how the business actually works.\n\nIn this episode:\n\n\nWhy Sam originally planned five months to onboard an Operations Manager\nWhat happened when that plan suddenly got cut almost in half\nWhy outdated or nonexistent SOPs didn't derail the onboarding\nThe communication cadence Sam and Sonia used during the first few months\nWhy overcommunicating with a new team member is usually better than trying not to “bother” them\nHow they handled trust, access, permissions, and decision-making\nThe pre-vacation “everything in my brain” roll-up that helped Sonia take over\nWhat Sonia ended up handling while Sam was away for 10 days\nWhy knowing the desired outcome matters more than prescribing exactly how someone gets there\nHow healthy disagreement helped them build a stronger working relationship\nThe difference between hiring someone to complete tasks and bringing someone into the business as a real team member\n\nIf you've been telling yourself you'll hire an assistant, VA, or operations person after you get all your processes cleaned up, this episode may ruin that excuse.","thumbnail_url":"https://img.transistorcdn.com/rhd2zuzMWrENyZ5LbkvM0U8MVwpELZqhGaR6Ut9TI00/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8wYmU1/ZDYxYzVhYjc4YWMw/NTE1MTg1Mzg0MTEx/MDk4Zi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}