{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"START","title":"Three Startups, $70M Raised, and One Successful Exit","html":"","width":"100%","height":180,"duration":2794,"description":"Jay Reno is the founder and CEO of PointHound, a free platform helping hundreds of thousands of people earn and redeem credit card points for maximum value—often unlocking free business class flights. But Jay’s journey started long before PointHound. He previously founded Feather, a furniture subscription startup that redefined how millennials furnish their homes. Under Jay’s leadership, Feather scaled to $15M in annual recurring revenue, raised over $70M in funding, and was ultimately acquired in 2022.\nIn this conversation, Jay and David dive deep into the full founder arc—from early failures to scaling a venture-backed operation—and everything he's applying to his new startup. They discuss:\nHow Jay lost his life savings on his first company—and what he learned\nThe origin story behind Feather and the cold email that changed his life\nHow Feather scaled from a duct-taped operation to $15M in ARR\nThe operational challenges of running a semi-vertical logistics business\nWhy the pandemic forced a complete shift in strategy\nWhat it’s like raising capital when everything looks perfect—but still isn’t easy\nHow to build loyalty and change consumer behavior with time\nWhy most people are wasting their credit card points—and what to do instead\nHow PointHound helps anyone fly business class for free\nThe cards Jay wishes he used while running Feather\nWhat Jay learned going through YC… twice\nMuch more\nBrought to you by:\nFondo — Your all-in-one accounting platform for startups. Bookkeeping, taxes, and R&D credits, on autopilot. https://tryfondo.com\nPointHound — Redeem credit card points for free flights. No guesswork, just travel. https://pointhound.com\nFind the transcript at: Startup Growth Podcast\nWhere to Find Jay Reno\nX: @jayjreno\nLinkedIn: linkedin.com/in/jayjreno\nWebsite: https://pointhound.com\nWhere to Find David Phillips\nX: @davj\nLinkedIn: linkedin.com/in/davjphillips\nIn This Episode, We Cover\n(00:00) Introduction and welcome\n(01:22) Jay’s first founder punch with his...","thumbnail_url":"https://img.transistorcdn.com/q-E1hh7K6IS4AfZiNy2p4MYVGcUOO8lQP92h8QbOEOA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80NzVj/MDEzNjkxNjU1N2Uy/NDFhMDQ3M2ZhNWI3/NWY0MS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}