{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Matters: A podcast from Clio","title":"Why the Client Experience Matters","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/23e7ed46\"></iframe>","width":"100%","height":180,"duration":1813,"description":"Greg McLawsen of Sound Immigration and Joshua Kubicki of Bold Duck Studio shared their expertise on all things client-experience related with us—from common misconceptions about the client experience in the legal industry, to advice for improving the client experience at larger firms.","thumbnail_url":"https://img.transistorcdn.com/24szdUzMa2NAIvBKm3XXEYmjN5tzF9pRSv-nkL5QqtI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8wODkw/MmQ3NTE1NTVmMWU0/NWU1MjdiNTlhNWFm/MzUwOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}