{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Fringe Legal","title":"S2.E4 Nina Gratrick on Technology Transformation and Evolution of IT Service Delivery","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/241e3c88\"></iframe>","width":"100%","height":180,"duration":2686,"description":"Nina Gratrick is the Head of IT Services at the global law firm of Watson Farley & Williams. We talk about how the evolution of IT service delivery, and how by being customer centric, it's possible to push the boundaries of change at your firm.","thumbnail_url":"https://img.transistorcdn.com/-CoC-lapUIewMjgGOp1G_GROfYipllThumQ8xzktXGA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM2Mi8xNjk0NzQ5/ODg3LWFydHdvcmsu/anBn.webp","thumbnail_width":300,"thumbnail_height":300}