{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Relational Approach: In Seniors' Care","title":"The Empathy Exchange: Embracing Families and their Stories: A Collaborative Approach to Emotional Support at peopleCare Communities","html":"","width":"100%","height":180,"duration":2441,"description":"In this week’s episode, join us for an insightful and heartfelt episode with Kristen Leal, Director of Programs at peopleCare Delhi LTC and Anita Friesen, whose mom is a resident and has been living at peopleCare Delhi LTC since October of 2022.\n \nThis conversation was so heartwarming, and you can feel the care and respect Kristen and Anita have as partners in care.\n \nTogether, we explore the power of empathy and understanding in seniors care, from the challenges of cognitive decline to the impact of community-building initiatives like Kristen’s Now What? book club. \n\nThrough personal stories and shared experiences, we uncover the importance of building relationships between staff and families, breaking down misconceptions about long-term care, and creating supportive environments where everyone feels valued and connected in their long-term care homes.\n \nTune in as we celebrate the resilience, compassion, and dedication of caregivers and families in the journey of senior living.\nLearn more about peopleCare Communities by visiting peopleCare.ca.  \n \nYou can find out more about me and the work I do at DeborahBakti.com or email me at Deborah@DeborahBakti.com. I’d love to hear from you!\n\nI See What You Do by Anita Friesen\n\nTo all the Staff at peopleCare Delhi LTC\n\nIt has become apparent to me that\nYOU NEED TO BE TOLD . . . I SEE WHAT YOU DO!\n\nWhen I come for a visit and step inside.\nYou greet me with a smile.\nI SEE WHAT YOU DO!\n\nWhen I walk down the halls.\nYou work with such passion. I’ve seen it from you before.\nI SEE WHAT YOU DO!\n\nYour hours are long.\nYou’re always on your feet.\nYou must be exhausted.\nI SEE WHAT YOU DO!\n\nYou come to your job.\nLeave your problems behind.\nBecome part of a new family.\nI SEE WHAT YOU DO!\n\nThe residents are dressed, bathed and fed.\nI SEE WHAT YOU DO!\n\nWhen someone is blue.\nI see you put your hand on their arm.\nYou whisper or tell them a joke.\nThey are no longer blue.\nI SEE WHAT YOU DO!\n\nYou know all their names.\nTheir likes and...","thumbnail_url":"https://img.transistorcdn.com/Y7H43Nt-nwH5RSAPax7GGLMVAHYouaK2kJXwV41GGHo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80YTI5/MWFiMDQyZTNhZDU3/Y2UyZDAzMWM5MmI1/ZjA3YS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}