{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"ASOG Podcast Ep 45 - Are Ethics Black & White with Lauralee Schmidt of Schmidt Auto Care","html":"","width":"100%","height":180,"duration":4753,"description":"Payroll day is approaching, the tax collector is calling, and your parts bills are due. Facing all that, you make your phone calls to sell the little bit of work you have in your shop.\nWhen the customer asks, “what would you do?”, what are you going to say?\nAre you going to give them an honest assessment and possibly end up with a small sale or no sale at all?\nOr, are you going to try to talk them into buying everything on the estimate?\nIf you’re not doing the selling yourself, what do you expect your service advisor to do?\nIf they’re on the edge of making or losing a big bonus, how do you think they’ll react?\nTo have this conversation, we’re joined by Lauralee Schmidt of Schmidt Auto Care in Springboro, Ohio. \nAre ethical questions black and white or do we live in a world of gray? \nAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.\nClick Here: Get Shop-Ware.com\nSupport the show","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}