{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Grit","title":"SVP Global Strategic Services at UiPath, Jay Snyder: Driving Customer Engagement Through Value-Based Selling  ","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/255fda2d\"></iframe>","width":"100%","height":180,"duration":2459,"description":"Guest: Jay Snyder; Senior Vice President of Global Strategic Services at UiPath\r\n\r\nIn this episode, we cover: The benefits of value-based selling and Jay’s career path from consultant to sales leader. (3:56) ... How Jay earned the respect of his sales team despite his non-traditional background.  (8:46) ... Why the role of “Chief Customer Officer” is becoming more common in business. (13:03) ... The desire to have a lasting impact on a business and to “drive relevancy.” (14:26) ... How Jay rallies his sales organization around new goals. (16:40) ... Ways to effectively identify and communicate a product’s value to the customer. (20:53) ... What a good customer success manager (CSM) looks like. (27:32) ... Why simplification of a business’ operations is crucial to successfully scaling it. (33:20) ... How the fear of failure is a good motivator for success — and why it’s sometimes OK to “fail fast.” (35:36) ... How Jay defines grit. (38:42)","thumbnail_url":"https://img.transistorcdn.com/jCea5f44KBONhOsyLyht9nXUrj2YBNfA6fc-kgyfWTM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/Lzk3NzAvMTY2Nzg2/MjQyOC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}