{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Multi-Family Grit","title":"Ep. 54 | AI Can't Replace Compassion: Keeping People at the Heart of Affordable Housing","html":"","width":"100%","height":180,"duration":2696,"description":"In this episode, Kerri Davis, CEO and Founder of Fortress, sits down with Chris Clemons, an affordable housing leader with nearly two decades of experience, for an inspiring conversation about purpose-driven leadership, cross-functional collaboration, and keeping the human side of affordable housing at the center of every decision. Listen in to hear Chris:Share how helping a struggling family secure affordable housing during the Great Recession inspired his career, and why educating both residents and teams has remained central to his mission of serving people beyond policies and proceduresBreak down the importance of cross-department collaboration, preparing teams for evolving compliance requirements like HOTMA, and using AI as a tool to improve efficiency while ensuring human judgment, empathy, and thoughtful decision-making remain at the forefrontReflect on why purpose, patience, and genuine care for residents and team members are the foundation of successful affordable housing, sharing powerful stories about building trust, supporting communities through difficult challenges, and creating lasting impact by never losing sight of the families who depend on a safe place to call home","thumbnail_url":"https://img.transistorcdn.com/uFVhc6EJfgRct-smn1m-RJKPUHdY7MRkAZ-mtWjbsmU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xZDNk/YWZhMWQ0MDhkNDIy/Njg5YmE1MjYzYmI4/NGI5ZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}