{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Tech Sales Insights","title":"E165 - Coaching Conversations: Human Behavior Change in Sales Coaching featuring Rachel Cossar","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/2c2cd63f\"></iframe>","width":"100%","height":180,"duration":2632,"description":"In this episode of Tech Sales Insights, Randy Seidl features a conversation with Rachel Cossar, CEO and co-founder of Virtual Sapiens. The discussion revolves around the potential of AI to transform sales coaching by analyzing and improving sales behaviors and human interactions. Rachel, a former professional ballet dancer and now a tech entrepreneur, shares how her company uses AI to help professionals master their virtual and in-person presence, making communication more effective. The episode touches on various topics, including the importance of nonverbal communication, the genesis of Virtual Sapiens, the unique challenges of sales coaching, and how Virtual Sapiens provides individualized feedback for improvement. The conversation also delves into AI's role in behavioral change, the scalability of Virtual Sapiens' technology, and the importance of privacy in AI tools. Rachel shares personal insights, including her transition from ballet to tech entrepreneurship, and the supportive role her mentors and co-founder have played in her journey.\n\nKEY TAKEAWAYS\n\nVirtual Sapiens utilizes AI to help professionals master their presence, whether in virtual or in-person interactions.\n\nCoaching conversations empowered by AI can revolutionize sales behaviors and enhance confidence.\n\nThrough partnerships with global firms like BTS, Virtual Sapiens integrates AI seamlessly into learning management systems for personalized coaching experiences.\n\nBehavioral nonverbal cues play a significant role in building trust and rapport, especially in virtual communication.\n\nEffective use of body language and framing can significantly impact how professionals are perceived in virtual meetings.\n\nQUOTES\n\n\"We're at the intersection of AI and human interaction, using AI as a coach in real-time to help humans become more aware of certain blind spots and integrate feedback for behavior change.\"\n\n\"The way you show up on video matters—it's the only digital channel where body language truly...","thumbnail_url":"https://img.transistorcdn.com/9o5wWarA2NMqPrgwHbbFlZoOfyPTl1xiCw1_SivQcJA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85OWUw/MzhjZGQxZjg0MjYy/MjU5YjliNzFmNDgw/NmZhOS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}