{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders","title":"Rhonda Levene, CEO, Ziosk – Check Please: How a pioneer in pay-at-the-table technology uses innovation to boost restaurant efficiency","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/2f33be47\"></iframe>","width":"100%","height":180,"duration":1750,"description":"Ziosk's pioneering pay-at-the-table solutions mean that customers at their partner restaurants are never stuck waiting for the bill. And now they're working to leverage their treasure trove of data to boost efficiency and improve customer experience, in ways that go far beyond payment.\n \nRhonda Levene is the CEO of Ziosk, a leading digital hospitality platform serving major restaurant brands such as Chili's, Texas Roadhouse, and Red Robin. Since joining Ziosk in 2020 and being appointed CEO in 2024, Rhonda has spearheaded the company's transformation into a SaaS driven enterprise.\n\nRhonda joins us to break down Ziosk's slate of products, their approach to innovation, and tech's evolving role in the future of the restaurant sector.\n\n \nHighlights:\nRhonda's career path (2:17)\nZiosk's Services (5:52)\nThe scale of Ziosk usage (7:21)\nROI for partners (8:41)\nPivot to SaaS (11:10)\nLeveraging Data (12:39)\nZiosk's approach to Innovation (14:34)\nTotal addressable market (19:56)\nLessons learned as CEO (21:44)\nMentorship's role in Rhonda's career (22:42)\nFinance and leadership (24:46)\nFuture outlook (25:47)\n \nLinks:\nRhonda's LinkedIn\nZiosk LinkedIn\nZiosk Website\nICR LinkedIn\nICR Twitter\nICR Website\n\n \nFeedback:\nIf you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co.","thumbnail_url":"https://img.transistorcdn.com/VPbFZOgoHk78hrWlplrfMSrQROUNxI8jcZ2Gv-hyKm4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYmFh/NWFlNGJjY2Y0NGFk/YmM2NWJiMTI4NmVh/OWQ4Yi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}