{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Manufacturing Hub","title":"Ep. 259 - Logan Terry of LSI on Change Management: The Soft Side of SCADA, MES, & ERP Projects","html":"","width":"100%","height":180,"duration":4080,"description":"Change management decides whether your MES or digital transformation project lasts, or quietly gets shut off six months after go live.Vlad Romanov and Dave Griffith sit down with Logan Terry, who leads digital transformation at LSI, to dig into change management as the deciding factor in any automation or MES rollout. Logan defines change management as a methodical approach to moving an individual, team, or organization from a current state to a desired future state. The closer a system sits to where decisions are actually made, the more change management it requires, which is why MES is the single hardest place to land a project successfully.Much of the episode digs into why change management is rarely scoped properly. In competitive RFPs, the integrator who includes a robust change management line item often loses to the lowest bid, and end users frequently do not know how to evaluate that line item even when it is offered. Logan starts every client engagement with a direct question: what does your continuous improvement practice look like internally? If the client cannot sustain the change after handover, the project is on borrowed time no matter how clean the FAT and SAT looked.Logan walks through one of the most useful failure stories on the show this year. His team delivered a technically perfect OEE dashboard for a production line. Six to nine months later, every terminal was shut off. The postmortem surfaced two missed details. Maintenance was never folded into the design, and a single failed photo eye broke throughput calculations with no manual reconciliation path, which destroyed operator trust in the data. The second miss was behavioral. Showing a 30 percent OEE against a 90 percent ideal demotivates the floor, while reframing the same number as 80 percent of a realistic 36 percent target turned out to be a cleaner motivator.Looking forward, Logan sees vendors moving away from monolithic 14 function MES suites toward modular, use case specific...","thumbnail_url":"https://img.transistorcdn.com/yoKAvzBXZ3YjQTekFk7KFGXeuwJ29WgXvop3dVEfhLs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzE3MjEzLzE2MDk0/MzA1OTgtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}