{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Defining Hospitality","title":"Global Visions, Local Touches - Genna Panagopoulos - Defining Hospitality","html":"","width":"100%","height":180,"duration":3204,"description":"This week, Dan Ryan sits down with Genna Panagopoulos, Vice President of Development at Minor Hotels, to make the case that the most exciting real estate play in hospitality right now isn't in Asia or Europe, it's right here in America. A restaurant kid from Detroit who fell in love with hotels, Genna is the one handed the keys to a 640 property global giant's entire North American future, armed with 12 brands, a freshly built franchise model, and a philosophy that deals only work when everyone at the table wins. One NH Collection in Manhattan down. Twenty four more to go.About the Guest: Genna Panagopoulos, VP of Development at Minor Hotels, a Greek American, raised in the restaurant business by an immigrant father who treated every customer like family, who somehow ended up being the person responsible for introducing one of the world's largest hotel companies to the United States. With over 15 years spanning hotel investment, brand strategy, and development at the likes of Davidson Hotels and IHG, Genna isn't just opening doors in new markets. She's the one deciding which doors are worth knocking on in the first place.Chapters:00:35 Meet Genna Panagopoulos02:10 Greek Roots and Philoxenia05:43 From Restaurants to Hotels07:03 Minor Brands and Luxury Resorts09:50 US Growth Model and Deal Flexibility12:02 Target Markets and Investor Mindset15:13 Financing and Conversion Strategy20:12 Service Culture and Scaling Luxury27:26 Uniqueness Over Scale28:50 Early Growth Bottlenecks29:30 Portfolio Deals and Marketing30:30 New Brand or Collections32:11 Lessons From US Expansion34:10 Where Deals Are Happening36:09 Choosing the Right Partners38:58 Deal Terms and Key Money42:48 Future Vision and Wrap UpQuote of the Show:“We're not here to make money right now. We're here to plant our flags and build brand awareness.\" - Genna PanagopoulosBuilding a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on.Minor...","thumbnail_url":"https://img.transistorcdn.com/jOMZku2zhfiEl2keEgoTu9dN4zv3kAryH7e0rdfDrqM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM5MzU3LzE2ODE4/MjI1NTUtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}