{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"MGMA 2025 Summit Online Conference ","title":"MGMA Insights: Harnessing AI and Automation for Next-Level Healthcare with Jennifer Thompson","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/3214fedb\"></iframe>","width":"100%","height":180,"duration":1310,"description":"CEO of Insight Marketing Group Jennifer Thompson joins the MGMA Insights Podcast to discuss how AI and automation transform medical practices. She shares strategies for improving patient engagement, streamlining operations, and reducing staff burnout. Jennifer spoke at the MGMA Operations Conference in Las Vegas (March 2-4, 2025) on \"Harnessing AI and Automation for Next-Level Healthcare.\"\n\nKey Takeaways:\nAI is changing how patients find healthcare.\nAI-driven search engines like ChatGPT and Gemini are replacing traditional Google searches.\nOptimize website content with FAQs, structured question-answer formats, and voice search compatibility.\nAI and automation reduce staff burnout.\nOnline scheduling lowers administrative workload.\nAI-driven appointment reminders decrease no-shows.\nChatbots handle patient inquiries and referrals.\nAI improves practice operations and billing.\nAI receptionists manage scheduling, intake, and follow-ups.\nAutomated billing and coding tools increase accuracy and reduce claim denials.\nAI tools help update and maintain online practice listings.\nSteps to get started with AI today.\nImplement appointment reminders and online scheduling.\nAdd a chatbot to your website.\nOptimize website content for AI-driven search engines.\nExplore AI-driven intake and billing solutions.\nResources & Links:\nInsight Marketing Group – Learn More\nMGMA Podcast Network – More Episodes","thumbnail_url":"https://img.transistorcdn.com/_XzduxZ0ecV8QSgTZazs_4hhzwsw0GXS1Z2ROR03u8g/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zNjUy/OWVhODgyYzE3OWZi/YjBjMjA3Nzc3NjE1/M2NmYS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}