{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Floral CEO","title":"A Simple 4-Step Method for Handling Conflict Without the Drama","html":"","width":"100%","height":180,"duration":638,"description":"Conflict is one of the hardest parts of running a business, being in community, and honestly—being a human. In this episode, Jenna breaks down a healthy, grounded, four-step framework for having hard conversations without spiraling into anger, passive-aggressiveness, or resentment. After witnessing multiple conflict blowups in a single week, she wanted to share the exact method she personally uses (and teaches) to approach conflict with clarity and compassion.\nMost people avoid conflict because they’re afraid of how the other person will react. But conflict doesn’t have to be chaotic or destructive. In fact, when handled well, it can strengthen relationships, clean up misunderstandings, and create a healthier foundation in both your personal life and your business.\nJeni walks you through:\n✨ The 4-Step Conflict Framework\nLead with how you felt\nWhy starting with your emotional experience (not accusations) sets the tone for a productive conversation.\nShare the behavior or situation you observed\nHow to frame what happened without blaming, attacking, or assuming intent.\nInvite their perspective\nThe importance of listening, seeking clarity, and truly hearing how they understood the situation.\nCollaborate on “How can this feel good for both of us?”\nThe step most people skip—and why it’s the actual key to resolution and long-term trust.\nJeni also shares insights on:\nThe exhaustion of carrying anger\nWhy passive aggression (hello, Minnesota!) doesn’t get you anywhere\nWhen conflict patterns show you it’s time to walk away from a relationship\nThe importance of emotional self-regulation, especially as a leader\nThe only two things you ever truly have control over in a conflict: how you feel and how you react\nThis episode is an invitation to hold your power, speak honestly, and build relationships based on truth—not assumption. Whether you’re navigating conflict with a client, coworker, partner, or friend, this simple process will help you approach the conversation with...","thumbnail_url":"https://img.transistorcdn.com/FHz-UgopUhJpJn1O-4JHblhUpmcOM1-ut37jvDGyuz8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84ODcz/NzBkZGFkZjUyZjU5/ZTk5ODAxMTAzZjFj/NDIzNS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}