{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"World Wide Waste with Gerry McGovern","title":"Erika Hall 'Speed: the most important factor in the customer / user experience'","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/336251f5\"></iframe>","width":"100%","height":180,"duration":3485,"description":"This episode was brought to you by This is Doing - Design & Innovation Online Learning\n\n\nIn this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it?\n\n\nhttps://muledesign.com/speaking/erika-hall\n\n\nBuy Gerry McGovern's new book 'World Wide Waste'\n\n\nSupport This is HCD by becoming a Premium subscriber.\n\n\nThis is HCD Podcast Network\n\n\nEthnoPod with Jay Hasbrouck\n\nBringing Design Closer with Gerry Scullion\n\nProdPod with Adrienne Tan\n\nGetting Started in Design with Gerry Scullion\n\nPower of Ten with Andy Polaine\n\nThe Big Remote with Gerry Scullion and Andy Polaine\n\nMoments of Change with Melanie Rayment\n\nTalking Shop with Andy Polaine and Gerry Scullion\n\nDecoding Culture with Dr. John Curran\n\nWorld Wide Waste with Gerry McGovern\n\nGlobal Jams Podcast with Adam Lawrence and Markus Hormess\n\n\nConnect with This is HCD\n\n\nFollow This is HCD us on Twitter\n\n\nFollow This is HCD on Instagram\n\n\nSign up for our newsletter (we have lots of design giveaways!)\n\nJoin the practitioner community on This is HCD Slack Channel\n\n\nRead articles on our This is HCD Network on Medium\n\n\n\n ","thumbnail_url":"https://img.transistorcdn.com/WtQXM5YkHmIbl1x6ZjNQfIxBR8YGxi2GHFli7ZvW3Qs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80NGQy/MTg0YTE1YzY2Yjhj/YWQ1ZGU2ZmVkNWEy/MzIyZC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}