{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Relational Approach: In Seniors' Care","title":"The Empathy Exchange: Rising above and Making Others More with Fraser Wilson","html":"","width":"100%","height":180,"duration":2668,"description":"In this conversation with Fraser Wilson, he shares an inspiring and doable roadmap to building community connections, based on his newly released book Achievable: A Simple and Proven Way to Create a Culture of Possibility and Potential. \n\nYou’ll hear practical ways Fraser led a team of seniors’ care homes to “Rise Above the Regs” and create a culture where residents, families and staff can live into their potential, by putting people first.\n\nWhether you’re a staff member, leader or a family member with a loved one in care, you’ll be inspired by the many stories Fraser shares where people exemplified “Making Others More”. I have no doubt you’ll gain a few ideas that you can bring to your workplace or loved ones’ home and create possibility and potential.\n\nYou can learn more about Fraser at AchievableCulture.com\nYou can reach Fraser at Fraser@AchievableCulture.com\n\nYou can purchase Achievable: A Simple and Proven Way to Create a Culture of Possibility and Potential here  \n\nFraser's bio:\nFraser Wilson - Visionary Leader. Author. Talent Enabler. \n\nHe’s the author of forthcoming book: Achievable. A Simple and Proven Way to Create a Culture of Possibility and Potential.\n\nFraser’s personal motto is “Making Other More.” He has a deep desire to improve the lives of leaders and frontline team members by sharing a simple, more impactful way to enable people to live into their potential and achieve exceptional outcomes. \nHe was owner and CEO of OMNI Health Care which had 16 long-term care homes and 1,500 employees. He sold it in 2007 to a private equity firm based on its culture, brand, and financial performance. \nIn 2017, he joined Chartwell Retirement Residence as Vice President of Long-Term Care Operations where he was responsible for 27 homes and 5,000 employees. While there, his team won awards within the company and in the sector. They accomplished a 15 percent increase in resident very satisfied score, and a 7.5 percent increase in employee very engaged score in the...","thumbnail_url":"https://img.transistorcdn.com/Y7H43Nt-nwH5RSAPax7GGLMVAHYouaK2kJXwV41GGHo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80YTI5/MWFiMDQyZTNhZDU3/Y2UyZDAzMWM5MmI1/ZjA3YS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}