{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Profit. Grow. Exit.","title":"SE01 E01 How an MSP Founder Got Out of His Own Way | Jimmy Huber","html":"","width":"100%","height":180,"duration":2961,"description":"Jimmy Huber built InfoTech Solutions & Services from the ground up in 2012 with a single client, a leap of faith, and a per-user managed services model before most MSPs even knew what that meant. In this debut episode of Profit Grow Exit, Jimmy shares the full arc of his journey: from scrappy solo operator to a 10-person MSP serving 700+ users in Central Illinois, to the moment he realized he had become the biggest obstacle to his own company's growth. It's a candid look at what it actually takes to build a business that runs without you, and why that's harder — and more important — than most founders expect.Jimmy walks through his experience implementing EOS, joining a TruPeer peer group through TruMethods, and eventually promoting his COO Hayden Bruns into the CEO role — a transition that didn't just free Jimmy up, it made InfoTech measurably better. From the \"Jimmy DB dump\" that transferred years of tribal knowledge to his team, to a client texting him to say the service had improved since he stepped back, this episode is packed with honest lessons on delegation, leadership identity, and building an MSP with real exit-ready value.Key Takeaways:Skipping the break-fix model entirely and starting with per-user MRR from day one set InfoTech up for predictable, scalable revenue from the startJoining a peer group (TruMethods/TruPeer) was a turning point, but it took two years of actually doing the work before Jimmy saw resultsImplementing EOS revealed right-person-wrong-seat issues and helped the team shift from \"five one-man shops in the same building\" to a structured, accountable orgThe founder is often the throttle on their own business — stepping back isn't weakness, it's strategyExit readiness and healthy business operations are the same thing; there's no separate prepCulture and client relationships are assets that private equity and acquirers evaluate — not just your EBITDAYour words as a leader carry more weight than you realise; working on yourself first...","thumbnail_url":"https://img.transistorcdn.com/V8Jpt44Goi-hNQy1KvyNx7fbiwIT18eyHi7H5A_V0HU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kNWUw/MTQ4Yjc2ZDg1ZjA3/M2VlZmJkNzI1YzFm/NWZiOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}