{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Art Of Hospitality","title":"Enhancing The Guest Experience By Listening In And Showing Up (With Annie Sloan)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/34e49792\"></iframe>","width":"100%","height":180,"duration":3172,"description":"In this episode, we're joined by Annie Sloan of The Host Co. on all things guest experience, upsells, NRR (non rental-revenue), expansion, going from a host to a pro host and a lot more.Enjoy!⭐️ Links & Show NotesAdam NorkoScott FasanoConrad O'ConnellAnnie SloanThe Host Co.","thumbnail_url":"https://img.transistorcdn.com/58uzb-D49n4xyfKXMjkHBG-bczqEFNcWPxSOg0FG9jI/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mOTRm/YTBjNDY5MWIwOTc2/NWEyMmJmZjg2ZDQ3/OTY4NC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}