{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Facility Rockstars","title":"Live from VPPPA: Contractor Safety, HOP, and Culture Change in Action","html":"","width":"100%","height":180,"duration":2751,"description":"Recorded live at the 2026 VPPPA Region I Annual Conference & Exhibition in Portland, Maine, this special panel episode of Facility Rockstars brings together three leaders from Collins Aerospace's Windsor Locks facility, Matt Twardy (EHS), Jeff Houle (Facilities, RTX), and John Mullen (Fuss & O'Neill Manufacturing Solutions), for a compelling, real-world conversation on Human and Organizational Performance (HOP) philosophy. Host Jay Culbert emcees the discussion, which centers on five core HOP principles: people make mistakes, blame fixes nothing, context drives behavior, learning enables improvement, and, perhaps most critically, leadership response matters. The panel uses vivid, unfiltered stories from the plant floor to illustrate how shifting from a blame-and-punish culture to a learning mindset changes everything, from how teams communicate near misses to how contractors show up for conversations they used to avoid.The conversation goes far beyond theory. Panelists share first-hand experiences, from a fired electrician whose termination exposed a broken system, to a plant-wide blackout at 2 a.m. handled with remarkable calm, to a trenching job that uncovered decades-old underground conduit and called for a tactical pause and new technology. Audience members also share their own turning-point moments, reinforcing the message that psychological safety isn't a program, it's a philosophy, and it has to start with the leader in the room. Whether you're in EHS, facilities, or operations, this episode is a masterclass in how the right response at the right moment can change an entire culture. Takeaways:Leadership response is the most powerful culture tool you have. When leaders respond negatively to problems, teams get better at hiding them. When leaders respond with curiosity and calm, teams get better at surfacing them. The tone you set in the first five minutes of a critical conversation echoes for years.Replace \"investigation\" with \"learning review.\" The...","thumbnail_url":"https://img.transistorcdn.com/wIL-dAttDK3kGPGCx8T-IEpb3_8niKNWbKmYivkvwao/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83NTkz/MjEzMTc5OTY4MmRi/MzYxYmU4NjI4MTE4/ZTQ1ZC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}