{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Engineering Enablement by DX","title":"How Instagram Reels manages reliability | Jack Li (Instagram, Shopify)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/374710e7\"></iframe>","width":"100%","height":180,"duration":3388,"description":"Jack Li explains how his production engineering team rolled out a new incident review process, how they’ve made the case for investing in reliability, and specific tools his team has built to improve reliability.—Discussion points:(1:25) How Jack became interested in reliability (3:24) Where the Instagram Reels team fits into the broader organization(4:05) What Jack’s team focuses on(4:55) The role of production engineering at Instagram versus Shopify (8:32) The essence of DevOps(10:44) Pros and cons of having product-focused teams(13:35) How Jack’s team defines and tracks quality(15:46) Signals the team monitors outside of systems (18:10) Revamping Instagram Reel’s incident management process(19:46) Making the case for improving the incident review process(28:10) How their incident review process works(31:55) The roles involved in an incident review (33:40) The value of having incident reviews(35:55) Why leaders should be part of incident reviews (38:34) Why Jack’s team builds tools for driving reliability goals(40:06) The types of tools Jack’s team focuses on (43:09) What a merge queue is and why it was built at Shopify(51:20) Using a Slack bot for ‘failed build’ alerts(52:32) When a company should consider implementing a merge queue—Mentions and links: Follow Jack on LinkedIn Jack’s article from his time on Shopify about their Merge QueueJack’s talk on Shopify’s Merge Queue at GitHub Universe 2019","thumbnail_url":"https://img.transistorcdn.com/KGgcOtJYA_n91_n-WTCIj4wPicnSNHbF85xMwXKLznQ/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9iNjU2/NjdiYzQ1NmMxNTgx/Y2VhZDcyNWQ1M2Uy/YThlOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}