{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 179 - Boosting Profits with Tire Programs and Road Hazard Services Featuring Chris Cotton","html":"","width":"100%","height":180,"duration":3628,"description":"In this episode, Lucas and David are joined by Chris Cotton of Autofix to discuss the profit potential in selling tires. Chris emphasizes the potential profit from offering well-structured tire programs, underscoring the importance of diligent record-keeping for legal protection. He also shares his strategies for selling tires, including adopting value-added services like free road hazard towing and tire rotations.\n00:00 Handle online confrontation with grounded, sincere opinions.\n05:45 Sell tires, keep customers, make good profit.\n09:01 Emphasize value, encourage customer loyalty, sell more.\n13:02 Customer neglect, worn tires not road hazard.\n15:29 Policy: Reimburse flat repairs, contact for assistance.\n18:40 On-site visits, tires, car inspections, sales.\n21:12 Don't skip the thorough car evaluation process.\n25:14 Judge emphasizes signed agreement as binding evidence.\n27:51 Ensure thorough staff training and documentation for accountability.\n29:48 Sales increased, earned rebates, sold to Tire Kingdom.\n35:28 Focus on quality, not quantity of shops.\n38:03 Transition to ten base brings operational challenges.\n41:23 Autofix coaching empowers clients to succeed independently.\n42:35 Coaching companies need to help more shops.\n47:01 Declines hanging out, prefers sharing meme list.\n51:06 Free roadside assistance, tire upgrades, rotations, alignments.\n53:39 Palm-sized scanner for tire assessments is beneficial.\n56:11 Exciting event with go karts and recording.\n59:04 Drunken woman falls, hugged by stranger. Odd.","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}