{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Home Care Strategy Lab","title":"Scaling to $13M Without Investors, Diversified Payers, or Traditional Playbooks (Scott Pierce)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/37860d15\"></iframe>","width":"100%","height":180,"duration":4135,"description":"#59 Scott Pierce didn’t come from home care—he came from broadcasting and healthcare software. But after navigating his parents’ complex health needs, he and his wife Amy built something entirely different in Savannah, Georgia. Eight years later, Coastal Care Partners is doing nearly $13M in revenue and 7,000 hours of care per week—all from a single location.\n\nScott breaks down some of the unconventional decisions behind their growth:\nWhy he focused on hours and Google reviews—not margins or EBITDA\nHow staying 100% private pay shaped their model\nThe early bets on caregiver pay, training, and infrastructure\nLessons from distractions, failed ideas, and scaling without outside capital\nAnd why most agencies stay stuck—and what it actually takes to break through\n\nScott Pierce on LinkedIn\nCoastal Care Partners\nBook: The Aging Care Blueprint for Families by Amy Pierce\nBook: Unreasonable Hospitality by Will Guidara","thumbnail_url":"https://img.transistorcdn.com/BziwCeOuZPn8ZIDSnaJhX58A32gVxQYfc1p3pxOzC3M/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZWNm/ZmIxODk1YjI0Mjhk/OWE3NDJmN2I5M2Mz/YTRmNy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}