{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Catch Up Podcast","title":"Elizabeth Foy on Building Teams and Delivering D365 at Scale","html":"","width":"100%","height":180,"duration":3356,"description":"What really happens behind the scenes of a multi-million-pound ERP programme, and why do so many still fail?In this episode of the Catch Up Podcast, host Phillip Blackmore sits down with Elizabeth Foy, Head of Customer Transformation at 5Y Technology, to explore her journey from KPMG auditor to leader of large-scale D365 and SAP implementations. Elizabeth shares candid insights on the chaos that lurks beneath polished programme reports, the critical importance of change management, and why surrounding yourself with people who will challenge you is non-negotiable.With research from Gartner indicating that more than 70% of ERP initiatives fail to fully meet their original business goals, Elizabeth's first-hand experience offers a practical counterweight to the optimistic demos and happy-path scenarios that so often mislead boards. From the dangers of watermelon reporting to knowing your pain points before you even invite an SI into the room, this conversation is essential listening for anyone embarking on, or already knee-deep in, a complex transformation programme.Elizabeth Foy: Elizabeth Foy is Head of Customer Transformation at 5Y Technology, where she leads the delivery of complex finance transformation and D365 implementation programmes. A Fellow of the Institute of Chartered Accountants in England and Wales (FCA) and ICAEW Business and Finance Professional, she holds a First Class Honours degree in Business Studies. Elizabeth's career began at KPMG, where she built a foundation in process mapping and audit before moving into industry roles spanning retail, logistics, software and manufacturing. She has led end-to-end ERP implementations across SAP and Microsoft Dynamics 365, combining deep finance expertise with hands-on experience in FP&A, business intelligence, and organisational change. She is a regular contributor on LinkedIn, writing about the intersection of finance, data trust and AI adoption. Episode Insights:Change management is the single biggest...","thumbnail_url":"https://img.transistorcdn.com/iWBZTiC94l_5ILnmTBn8PhdqZZ1oGG1Nu4q8ji6v23Q/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83NDYz/NGM5ZWU5NzM4OTI1/ZDA5YTgxYmExZTBj/NDc5YS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}