{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI","title":"Productize Hands-On Services To Earn More & Stress Less With Lead Cookie Founder Jake Jorgovan","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/38384fef\"></iframe>","width":"100%","height":180,"duration":2175,"description":"Jake Jorgovan focuses on productizing his service delivery so he can operate efficiently at scale. \r\n\r\nThese productized services are built on solid processes, procedures, and standardized systems behind the scenes. They ensure that his clients get a consistent, high-quality experience–a core tenant of both of his businesses.\r\n\r\nThe key takeaways:\r\n\r\n- The motivational and driving forces behind deciding to start a service business like Lead Cookie\r\n- The biggest operational hurdles were starting out\r\n- How starting Content Allies was different from starting Lead Cookie\r\n- The operational strategies Jake focused on to deliver high-touch services profitably\r\n- How these same strategy decisions made a big difference in how easy the business was to run","thumbnail_url":"https://img.transistorcdn.com/HRs9DZmBS3RQgcFBs6ru_0TP86Ifi_bbNBqTrnI3FJc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZDVk/NjE1YzQyMDkzZWI5/ZTg4MjdjNzIwODc5/ZTdjZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}