{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"CJ & The Duke","title":"What is a ServiceNow Engagement Manager","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/38597cba\"></iframe>","width":"100%","height":180,"duration":2186,"description":"Many ServiceNow newcomers are asking about the Engagement Manager role.  CJ & The Duke break down what skills, experience, and personality traits are required as well as what a day in the life of an EM entails.Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.MENTIONED IN THIS EPISODE:- Ep54 Perspectives with Pat FullerABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us!","thumbnail_url":"https://img.transistorcdn.com/Wg0WjfbEy-7EHrAQ4Ju_bZ_hBehBWKVJnv4X15dzohc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzYzNTUvMTY5MTc1/MzI2OC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}