{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"d.MBA","title":"34- Why you shouldn't always listen to customers","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/3a7ee6c3\"></iframe>","width":"100%","height":180,"duration":678,"description":"Customer is king. Especially to designers. We would do everything for them. We fight for what they want and need. But is that always a good idea? I would argue that it is sometimes self-destructive. That it is against what customers actually want. Find out more in this mini MBA episode in which we discuss the fundamentals of a business strategy   www.d.mba","thumbnail_url":"https://img.transistorcdn.com/fGwnroa03djSGD-E2kyfvN9N7r8e89QNX6xusZWRql0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ1MDkwLzE2OTQ3/MDUyNzEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}