{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Thrive: Leadership Skills for C-Store Managers","title":"SHIFT CHANGE WARFARE (SCHEDULING THE OVERLAP)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/3abe5119\"></iframe>","width":"100%","height":180,"duration":178,"description":"Show Notes (Thrive Version)\nEpisode Title: Shift Change Warfare: Scheduling the Overlap (Episode 86)\nEpisode Description: \"If you schedule zero overlap, you are mathematically guaranteeing a fight.\"\nHigh turnover on the second shift is rarely about the pay rate; it is almost always about the culture of the shift handoff. In this episode of Thrive, Mike Hernandez explains why Store Managers must use strategic scheduling to eliminate employee resentment and protect their talent.\nWhat You Will Learn:\nThe Turnover Trap: Why the afternoon shift quits when the morning shift treats them like a cleanup crew.\nThe 15-Minute Overlap: How investing in 15 minutes of extra payroll saves you thousands in hiring costs.\nThe Collision Course: Why back-to-back scheduling creates impossible expectations for your cashiers.\nResources & Links:\nDownload the Shift Change Culture Audit: Text the word BUFFER to 956-897-9192.\nRecommended Listen: Drive: Episode 77 (Learn how District Managers audit overtime caused by chaotic shift changes).","thumbnail_url":"https://img.transistorcdn.com/IC64CMUXXIPsHsu2Qrjl3FMVeGR5CQc1gMIBkPlla3A/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85YTUz/NzllYTU3MzYyNzll/YjM0YTUyNzEzMzIx/ZWQ2OC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}