{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"2X eCommerce Podcast","title":"EP 18: Live Chat will Boost Sales and Average Order Value - Joel Feldman, Co-Founder Proonto","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/3c9902b4\"></iframe>","width":"100%","height":180,"duration":2811,"description":"How can online retailers drive up both Average Order Value (AOV) and Sales Conversions with Pre-Sales Live Chat?\nHow can online retailers use and leverage firsthand feedback from shoppers through live chat?\nShould you be using video live chat?\nMy guest on today’s show Joel Feldman, a Co-Founder of Proonto (https://proonto.com/): the first online marketplace that connects eCommerce websites with Sales Live Chat Experts, answers these questions and takes us through best practices for live-chat in a pre-sales eCommerce environment…stay tuned!\nCrowdsourced/Outsourced Pre-sales Live-Chat Support for Growing eCommerce Startups","thumbnail_url":"https://img.transistorcdn.com/6rfU37IUp0-QWXYKPd34Jy_W0ArNIQ3hAOszLOacSoM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzIwMTI5LzE2ODY5/NDE4MzgtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}