{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Downshift With Tonnika","title":"What Nobody Warns You About Shop Ownership | Andrew Klement & Caleb McElmurry - Ep 28","html":"","width":"100%","height":180,"duration":6594,"description":"In this episode, Tonnika Haynes sits down with Andrew Klement and Caleb McElmurry to dive into the realities of young shop ownership in the automotive industry. Andrew and Caleb talk candidly about their rough starts, the importance of being profitable (and actually charging the right prices), and how building a supportive community has made all the difference.\nTimestamps:\n00:00 Young shop owners introduce themselves, plant mom stories, and moving from mobile to brick-and-mortar\n04:36 Caleb describes his dealership beginnings, lessons from a used car lot, and why integrity matters\n06:35 Andrew shares his “started from the lawnmower” story, learning on the job, and meeting the right mentors\n12:27 Why both left bad bosses and how they leveled up their skills\n13:55 Building a customer base: overcoming $20 repair mindsets and finding the right clients\n17:15 The hardest part of moving from technician to owner—payroll, pricing, and pressure\n21:21 Learning to price (and value!) your work: Big mistakes shop owners make\n25:28 What it actually means to take care of your community—and yourself\n34:12 Balancing family and business: honest talk about shop life with kids\n39:16 The shop mistake neither will EVER repeat again\n43:03 Coaching, community, and why there’s no single right way to win in this business\n57:00 Are you building a legacy? Talking new generations and what it means for your shop\n1:01:50 What to know before you open your own shop (spoiler: it’s harder than you think!)\n1:16:10 Why undercharging and sacrificing profit is hurting everyone in the industry\n1:21:55 Being proud of what you’ve built—yes, you deserve that truck!\n1:29:12 Marketing in small towns & finding the customers who value your shop\n1:33:09 There’s more than one way to run a shop—and that’s okay\n1:39:09 Real talk: mental health, community, and lifting each other up in the industry\n1:44:01 Wrapping up: finding your people, making it your own, and why the journey is worth it","thumbnail_url":"https://img.transistorcdn.com/RqLvAXD6t3OmHHS9ZFHGPTGVrggjn4BeYj1DvroAUC4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yNzBj/NmUwMzMxNDk0NTIz/OTlhM2UyNjY5ZDM5/ZmM0NC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}