{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Performance Intelligence","title":"Culture Expert: How Leaders Measure, Own, and Fix the Culture They Inherited | Karl Treacher","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/4038f91c\"></iframe>","width":"100%","height":180,"duration":2189,"description":"If culture’s in HR, it’s in foster care.\nKarl Treacher has spent 25 years inside boardrooms, including the war room of a big four bank during the Royal Commission, and he has watched leaders hand culture to the one department that was never meant to own it. Engagement scores can look healthy while the culture underneath is quietly turning toxic, and the board is often the last to know.\nKarl built a culture diagnostic later featured in Harvard Business Review, and he says measuring culture is far easier than most leaders believe. He and Andrew get into what boards consistently misread about the culture they lead, and the afternoon in an aged care day room that set the course of his career. If you sit on a board, run a team or answer to one, this conversation will change how you look at your own organisation.\n 00:00 Who really owns culture in your company?\n 01:31 Nursing homes, Olive and the moment Karl saw the system was the problem\n 07:41 “If culture’s in HR, it’s in foster care”\n 09:31 Culture vs climate: the confusion boards keep making\n 11:38 Building the culture diagnostic HBR called the gold standard\n 14:43 Donuts, beers and gaming the engagement survey\n 15:41 Inside a big four bank’s war room during the Royal Commission\n 16:59 Return to office: what the evidence actually says\n 22:32 Small business: when the founder’s character becomes the culture\n 24:30 Why most leaders have burnout wrong\n 28:45 Writing a book on burnout, and burning out\n 31:37 Why we’re running antique cultures not fit for today\nFind out more about Karl’s work and the Culture Institute: https://builttoburn.com.au/\nConnect with Karl on LinkedIn: https://www.linkedin.com/in/treacher/\nGet Karl’s book: https://www.amazon.com.au/Built-Burn-People-Leaders-Cultures/dp/1394456514\n-\nHigh performance is not about pushing harder. It is about building the capacity to perform when it matters and sustain it over time.\nHosted by Andrew May, one of Australia’s leading experts in human performance,...","thumbnail_url":"https://img.transistorcdn.com/crvu0qkU_nPKdfaX6_m4Qg8iubjexgpghzQo9EZjyAU/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83N2Fh/MWFmM2U1OTAyMDRj/ZDg3MTVjZTdiODM1/ZTVkYS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}