{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Daybreak","title":"Are you a good, bad, or an ugly customer? Myntra knows","html":"","width":"100%","height":180,"duration":1487,"description":"A big reason when we choose to buy online instead of going to a store depends on how easy the e-commerce company makes it to return stuff. So far, with most companies, all you have to do is ask for a return on the app or website and someone comes to your doorstep and picks it up.While e-commerce companies have been wooing you with the option, in reality they hate returns because reverse logistics are a costly affair for them.Which is why e-commerce platforms like Ajio and Myntra are changing their return policies. Some are even blocking some customer accounts.  But are customers ready to give it up yet?Tune in.* This story was previously featured on Daybreak in April, 2024P.S Don't miss our brand new Thursday segment, DAYBREAK UNWIND, in this episode!This week's recommendations:Snigdha: To read: The Buddha in the Attic by Julie OtsukaTo watch: Kalki 2898 ADRahel:To watch and listen: Hanumankind – Big Dawgs | Ft. Kalmi Daybreak is now on WhatsApp at +918971108379. Send us a hello with your name and be a part of the Daybreak community. Also, if you have any recommendations for next Thursday's Unwind, send them to us as texts or voice notes.","thumbnail_url":"https://img.transistorcdn.com/uPitovxKRYBGX6AWg9UrET6s3nAdkS-Ci9uZvsZj7vk/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85ODhl/ZWM4NmEwZTcxZjZk/MDRlYjAzNTNkMjJi/ZGQ2YS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}