{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Daily Personal AI Brief","title":"How to Use AI to Reply to Customer Emails Without Losing Your Voice (2026-04-19)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/437ef6f4\"></iframe>","width":"100%","height":180,"duration":307,"description":"Answering the same types of customer emails over and over burns time and creates inconsistency. Today's episode walks through a three-step workflow for using AI to build reusable reply templates that sound like you — not a form letter — and a prompt pattern for handling edge cases without starting from scratch every time.","thumbnail_url":"https://img.transistorcdn.com/4tKN2Xc4Pxcus1XOb0qQDceDu0tP6-FsSkS5bkzmeNA/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yOTg2/ZWFlYjRiNDAyYmZl/MTBkZjE2YmIwMWEw/ZDgzNi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}