{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"AutoFix TechnologyCast","title":"Data is King in Auto Repair Right Now - How Are You Using It?","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/4454340f\"></iframe>","width":"100%","height":180,"duration":2009,"description":"In this episode, Chris Cotton is joined by Justin Rae, founder and CEO of Cinch. Justin explains how Cinch uses data science and automation to enhance customer communication and streamline operations for auto repair shops. Justin also says that clean data for effective AI implementation is critical but hard to master. Making that a huge reason many people use Cinch.\n00:00 Automated CRM Solutions Evolution\n03:23 Product Launch and Covid Disruption\n06:40 Audiobook Enthusiast Over Podcasts\n12:37 Automated Communication for Repeat Transactions\n14:31 \"Cinch: Flexible Marketing Solutions\"\n19:39 Old Phone Book: A Family Tech Tale\n21:48 \"Data Accuracy Expertise\"\n26:25 Optimizing Communication with Data Science\n29:07 Enhanced Location Management Tool Launch","thumbnail_url":"https://img.transistorcdn.com/5Eh8KxSDzviw552Itn3_cXfdaucHZugYoTbFip4yC28/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hMGNh/ZmYxNDA0MjFjMTMy/YjM1MTU0OWZjZGNi/YjE0YS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}