{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Keynotes by Casago","title":"Authenticity and Advocacy at Casago: Michael Austad's Story","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/44866102\"></iframe>","width":"100%","height":180,"duration":798,"description":"Owner-Centric Property Management with Michael Austad of CasagoIn this episode of Keynotes, host Steve Schwab talks with Michael Austad, owner of Casago in Willamette Valley, about his transition from a long career in retail to the hospitality industry. Michael discusses the importance of simplicity, authenticity, and owner-centric property management. Highlighting Casago's unique value, Michael illustrates how the company maintains a delicate balance between the advantages of a large corporation and the personalized touch of a local owner, fostering close relationships and effective management for homeowners.00:00 Introduction to Keynotes Podcast00:39 Meet Michael Austad: From Retail to Casago02:06 Transition to Hospitality Industry03:25 Choosing Casago: Values Over Profit05:16 The KISS Principle in Vacation Rentals06:31 Authentic Conversations and Relationships06:51 Casago's Unique Value Proposition08:52 Owner-Centric Approach10:01 Advocating for Homeowners10:50 Handling Homeowner Issues12:04 Contacting Casago for Property Management12:52 Conclusion and Final Thoughts","thumbnail_url":"https://img.transistorcdn.com/_pyNY42rxDzTK8pTalWsNy9UcqyTfFDnj4ZZEsJr9i4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zOGIy/YzFjMTZjMTJlNWIz/YzA1ZTIyNjE1M2Y0/NzJjMS53ZWJw.webp","thumbnail_width":300,"thumbnail_height":300}