{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Unchecked-In Podcast","title":"Woodmont Lodging’s Michael Blank on How To Integrate Service & Tech Without Losing Soul","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/45f6d948\"></iframe>","width":"100%","height":180,"duration":1372,"description":"Michael Blank, Principal at Woodmont Lodging — with nearly 30 years across operations, consulting, investment banking, and a decade running his own investment firm — tackles the hospitality industry's most critical operational challenge: deploying technology to enhance profitability without sacrificing the human elements that drive guest loyalty. His portfolio experience reveals why most properties fail at tech integration and provides a tactical framework for implementing technology as opera...","thumbnail_url":"https://img.transistorcdn.com/yf4O7zpPiSdQWyqw7a6NI7uqu1ocb6Jg5lKLgAddFW0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kNzM2/MjZkZmNmM2ZiNDc0/NzBkMDFhNTMxMDUz/ZDgwMi5qcGVn.webp","thumbnail_width":300,"thumbnail_height":300}