{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"GAIN Momentum - Lessons from Leaders in Hospitality, Travel, Food Service, & Technology","title":"Business Ideas that Work in More Than One Way | with John Smallwood","html":"","width":"100%","height":180,"duration":1986,"description":"In this episode, we have John Smallwood, president at Travel Outlook, the maker of Annette, the virtual hotel agent.\n \nJohn Smallwood has several decades of experience in hospitality technology, having founded Travel Outlook in 2006 as a hotel call center for premium and luxury brands. More recently, Travel Outlook has built an industry-leading conversational AI called Annette as a virtual hotel agent for the voice channel.\n************* LINKS & RESOURCES *************\nFor more information about GAIN, head to: https://gainadvisors.com/ \n \nAdam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd. (https://www.hotelmogel.com/), focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. \n \nJason is the Chief Marketing Officer at GAIN and a GAIN Advisor specializing in growth through marketing for hospitality tech startups, scaleups and SMBs as well as a mentor for the MCEDC Hospitality Technology Accelerator. \n \nListen to the GAIN Momentum Podcast: \nApple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4\nSpotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4","thumbnail_url":"https://img.transistorcdn.com/wSelVybyrf8HkoHajmkVzBwESicYC1yFciQvaJYJMwg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxOTkzLzE2ODUz/MzExNjEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}