{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Relational Approach: In Seniors' Care","title":"Letting Go of Control to Build Trust: A Relational Approach with Joanna Osborne","html":"","width":"100%","height":180,"duration":1953,"description":"\nWhat if the key to building trust with families wasn’t about trying to control, but about letting it go?\nIn today's episode I speak with Joanna Osborne, Director of Food Services and Dietitian at Windsor Elms in Nova Scotia. \nJoanna offers a deeply human perspective on how to support families in ways that create trust, not tension.\n\nYou’ll hear:\nWhy letting go of control often builds more connection\nHow to guide with confidence while honoring family emotions\nWhy the way you say something matters as much as what you say\nHow small relational gestures can soften even the hardest conversations\nJoanna’s “passenger seat” metaphor will stick with you, and shift how you approach those pivotal moments with families.\n\nJoin us for a conversation that’s honest, grounded, and full of relational wisdom.\n\nYou can read Joanna's bio and access the full show notes here\nConnect with Deborah:\nwebsite\nLinked In\nInstagram","thumbnail_url":"https://img.transistorcdn.com/Y7H43Nt-nwH5RSAPax7GGLMVAHYouaK2kJXwV41GGHo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80YTI5/MWFiMDQyZTNhZDU3/Y2UyZDAzMWM5MmI1/ZjA3YS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}