{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Welcome to the Arena from ICR – Conversations with Today's Innovators & Business Leaders","title":"Taylor Lauber, CEO, Shift4 — Removing Pain Points: Providing payment solutions for merchants, from stadiums to mom-and-pop shops","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/46c4b860\"></iframe>","width":"100%","height":180,"duration":1847,"description":"Running a hotel can mean processing all sorts of guest transactions, from check-in, to spa treatments, to a martini in the lobby bar. One company promises to consolidate all of those transactions — and all of that customer data — onto one single platform.\n \nTaylor Lauber is the CEO of Shift4 payments, which trades under the symbol FOUR. Taylor's been with the company since 2018 with prior roles including President and Chief Strategy Officer, he was also one of the company's first interns 25 years ago.\n \nTaylor joins us to discuss Shift4's incredible growth over the last few years, how they differentiate themselves in the crowded payments industry, and their strategy for generating new revenue streams organically or through M&A.\n\nHighlights:\nWhat is Shift4? (2:02)\nShift4's Market Share (5:38)\nBrands within the brand (8:55)\nTaking over as CEO (10:26)\nStrategy for Organic Growth (11:49)\nM & A Strategy (13:58)\nGlobal Blue Acquisition (17:22)\nStable Coin payment processing (20:18)\nBuilding cross-regional consistency (22:18)\nAI's evolving role in the business (23:47)\nBalancing growth and profitability (25:47)\nExciting things ahead (27:41)\n\nLinks:\nTaylor Lauber LinkedIn\nShift4 LinkedIn\nShift4 Website\nICR LinkedIn\nICR Twitter\nICR Website\n\nFeedback:\nIf you have questions about the show, or have a topic in mind you'd like discussed in future episodes, email our producer, joe@lowerstreet.co","thumbnail_url":"https://img.transistorcdn.com/VPbFZOgoHk78hrWlplrfMSrQROUNxI8jcZ2Gv-hyKm4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYmFh/NWFlNGJjY2Y0NGFk/YmM2NWJiMTI4NmVh/OWQ4Yi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}