{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Dental Start Up Unscripted","title":"Why Do 50% of Patients SAY NO to Treatment? **HINT**💲💲💲 Cost and Payment Options","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/49ce8751\"></iframe>","width":"100%","height":180,"duration":2431,"description":"Why does patient financing matter? The team uncovers eye-opening stats: 15-20% of patients walk in unprepared to pay. A practice producing $1.6 million often sit on $2-2.4 million in unscheduled treatment. Michael Clark, a former CareCredit insider, explains how offering payment options bridges the gap, especially for bigger treatment plans like crowns, implants, or clear aligners—where \"big\" varies from a $1,000 crown to a $25,000 All-on-4 case. Paula shares her own experience as a practice owner, admitting she once cherry-picked when to offer financing, while Co-Host Mike Dinsio highlights a case where a $1.6 million dollar practice only used CareCredit once in an entire year. The result? A massive missed opportunity.The trio tackles why practices shy away—staff discomfort with money talks, misconceptions about merchant fees (not interest!), and the pitfalls of in-house payment plans that rarely get collected after 120 days. They cite Kathy Jamison’s research, revealing in-house plans cost 42 cents on the dollar to manage. Meanwhile, patients finance everything from mattresses to nose jobs—why not dentistry? With 50% of revenue from insurance, 35% from traditional payments, and a growing need for affordable options (average savings under $2,000), financing is a no-brainer 🧠We discuss options beyond CareCredit as a household name— new options to consider include Covered Care, Clarity Pay, niche players for larger cases like clear aligners. The key? Offer multiple choices (cash discounts, credit cards, third-party financing) on 100% of treatment plans, letting patients decide. Why? Paula notes patients are 50% less likely to schedule once they leave, and Michael Clark adds that 25-30% get treatment elsewhere if they don’t commit day-of. Sponsored by Candid Pro, a clear aligner system built for general dentists to drive predictable outcomes and profit, this episode is packed with actionable takeaways.0:00 Intro4:26 Why Use Patient Financing7:46 Statistics, and...","thumbnail_url":"https://img.transistorcdn.com/czQUPxGYBnsuwsNEfB7yBeJp2ZcyIFf_Ux3nGGiVqCg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ3MDg5LzE3MDA2/MDI1MjgtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}