{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Grit","title":"#120 Chairman & CEO ServiceNow, Bill McDermott: Full Speed Ahead","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/4b0ae6d7\"></iframe>","width":"100%","height":180,"duration":3861,"description":"Guest: Bill McDermott, Chairman and CEO of ServiceNow\r\n\r\nIn this episode, we cover: Why Bill bought a deli when he was in high school — and how he competed against 7-Eleven (04:00); Interviewing at Xerox and wanting it more than anyone else (08:17); Unwavering optimism and being a source of strength for others (12:34); How a love of work has shaped Bill as a person (16:44); Facing challenges and keeping a promise to his father (22:00); Enjoying the present and keeping an eye on the future (30:01); Leaving Xerox for Gartner and learning from a tough experience (33:29); Sloan Kettering and Father Michael Judge (39:22); Following the “original dream” vs. building something new at ServiceNow (44:59); Losing an eye and getting a pep talk from two Medal of Honor winners (51:15); Why Bill started and ended his book with quotes from two Kennedys (01:01:21)","thumbnail_url":"https://img.transistorcdn.com/jCea5f44KBONhOsyLyht9nXUrj2YBNfA6fc-kgyfWTM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/Lzk3NzAvMTY2Nzg2/MjQyOC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}