{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Survive: Essentials for C-Store Assistant Managers","title":"SHIFT CHANGE WARFARE (THE GATEKEEPER)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/4dd3fe6f\"></iframe>","width":"100%","height":180,"duration":179,"description":"Show Notes (Survive Version)Episode Title: Shift Change Warfare: The Gatekeeper (Episode 77)Episode Description: \"Once the team realizes that you will actually hold them accountable, the rushing stops.\"The moment one shift ends and another begins is the most volatile time in a convenience store. In this episode of Survive, Mike Hernandez explains how Assistant Managers can stop employee arguments by enforcing strict accountability during the shift handoff.What You Will Learn:The Point of Friction: Why the 3:00 PM handoff is the number one cause of team arguments.The Gatekeeper Protocol: How to physically inspect the store before allowing the morning shift to clock out.Protecting Morale: Why enforcing cleaning standards is actually the best way to protect your incoming team's positive attitude.Resources & Links:Download the Shift Overlap Duty Roster: Text the word GATE to 956-897-9192.Recommended Listen: Thrive: Episode 86 (Learn how Store Managers eliminate shift change chaos through strategic scheduling).","thumbnail_url":"https://img.transistorcdn.com/fp7lkIUjQuQcxJj-6T03P_9wyiw05RvWj0NL8FNLSew/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jYzFk/Mzc2ZjM2OWEyZTk4/ZDQwY2Y5MDUxMTJj/YWI2Yi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}