{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Loan Officer Leadership","title":"505. They Won’t Complete the Application. Now What?","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/4f019d24\"></iframe>","width":"100%","height":180,"duration":1182,"description":"What do you do when a buyer wants answers but isn’t willing to complete the application first?\nIn this episode, Steve breaks down why hesitation doesn’t necessarily mean you have a bad lead. More often, there’s simply a gap in information or trust that needs to be uncovered.\nYou’ll learn how to ask better questions, identify what’s really holding the buyer back, remove uncertainty, and guide them toward a clear next step without fighting the lead or giving away an hour of your time.\nThe goal isn’t to force someone through your process. It’s to find the gap, create clarity, and help them move forward.\n\nWant Steve’s First Call Framework? Head to loanofficerleadership.com and grab it free from the homepage.","thumbnail_url":"https://img.transistorcdn.com/OcYtTQWbslGhRlQRUArcHJfHZMpc_AW__ywGtapcs3E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lMjI0/OTAzOWMzOGE4OWEw/ODk5YmI1NDJiYWM3/MmM4Ni5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}