{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"New Hire","title":"The Customer Is King","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/5452861b\"></iframe>","width":"100%","height":180,"duration":448,"description":"A discussion of the horrors of working as a woman in the customer service industry. Dive into a conversation with University student Kayla Rampersad to discuss some terrible customer interactions. Listen for some advice on how to deal with these interactions and why you should let your employers know if you're uncomfortable. Stay safe! ","thumbnail_url":"https://img.transistorcdn.com/sdu3GJxXz1A_a5-_hdzx3fUgZJnQF5Z2zUNRzEROuAs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zYmY2/M2MxNzhlZGE1Mzcz/YmFlMTIyMTVlM2Ni/ZjdhOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}