{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Mylo and Friends: The Podcast","title":"You Can't Chase Money, Just Stand Still and Let It Hit You | Ep 52","html":"","width":"100%","height":180,"duration":1789,"description":"Your company is not a family. Family doesn't lay you off in Q4.\n\nMary said it, Mylo agreed, and then the two of them spent twenty-nine minutes airing out everything wrong with the way people manage people.\n\nMary confesses she used to lose it every single morning over an employee who strolled in at NOT 9am, and even though clients adored the woman, Mary still fumed. Ten years later she doesn't care what time you clock in, which is either growth or surrender (you decide).\n\nMylo brings the mortgage drama. A buyer offering something utterly ridiculous and genuinely offended anyone pushed back, until Mylo asked her one question and got dead silence. And the line to steal: buying a home is 98% emotion, 1% documentation, 1% Mylo magic.\n\nAlso covered: how to fire a client and make it your fault on purpose, why \"know who you are\" is Mylo's whole vetting system, the one question that gets your team to tell you what's actually broken, and Mary sneaking a business announcement in at the very end like nobody would notice (we noticed). \n\nGrab the book: Squash the Sunday Scaries: A Modern Playbook to Rebuild Trust, Transform Culture, and Reignite Your Workforce by Mary Baird. Amazon, your local indie, or in bundles for your whole team. Ask her about the corporate book club office hours, she buried that announcement at the very end.\n\n\nChapters: \n00:00 Cold Open: You Can't Chase Money\n00:35 Chapter 10, Page 217, Go Buy It\n01:30 The 3 Things Every Human Needs at Work\n02:45 \"We're a Family\" Is a Red Flag, Not a Perk\n04:10 Fear Is a Terrible Business Partner\n04:50 How to Fire a Client Without Being the Villain\n05:45 The $1.2 Million \"Starter Home\" Reality Check\n07:30 Mary's Mistake: Wanting Clones of Herself\n08:55 Better Employee Experience Equals Better Customer Experience\n10:30 Social Media Is Free and It Never Dies\n11:45 Come With a Warning Label, Just Know What's On It\n14:05 Be Real First So Your Team Can Be Real Back\n15:15 Do You Have to Show Your Whole Self? Girl, No\n16:05...","thumbnail_url":"https://img.transistorcdn.com/t5WTmWndiqvZaSbvfigPxtl1lF1ysExUjWEM5IaDR8w/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS82NzIy/NzJlOTFkNTQ1NmYx/OTJiZWUzMjA5ZmJl/NzcyMy5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}