{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Realities Remixed","title":"CR097 Knowledge 2025 special, part 1: How to drive successful innovation at scale with Karel van der Poel, ServiceNow","html":"","width":"100%","height":180,"duration":3726,"description":"At Knowledge 2025, the spotlight is on big announcements and bold innovations—but we’re taking you behind the scene!. \nIn this two-part special, we dive into the engine driving ServiceNow’s evolution, with exclusive conversations you won’t hear on the main stage.\nIn Part 1, Dave, Esmee, and Rob sit down with Karel van der Poel, SVP of Products at ServiceNow, to reflect on a decade of growth. They explore what it really takes to drive meaningful innovation—not just scattered ideas, but a clear vision, the ability to scale, and a focus on lasting impact.\nTLDR\n00:54 Welcome to Knowledge 2025: Inside ServiceNow’s flagship conference\n05:30 Rob is confused about the tension between Big Tech, Big Government, and Innovation\n12:22 Conversation with Karel van der Poel, scaling innovation at ServiceNow\n51:30 Designing trust and what it takes to build AI agents people rely on\n59:40 From platforms to the open sea\nGuest\nKarel van der Poel: https://www.linkedin.com/company/andersindset/\nHosts\nDave Chapman: https://www.linkedin.com/in/chapmandr/\nEsmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/\nRob Kernahan: https://www.linkedin.com/in/rob-kernahan/\nProduction\nMarcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/\nDave Chapman: https://www.linkedin.com/in/chapmandr/\nSound\nBen Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/\nLouis Corbett:  https://www.linkedin.com/in/louis-corbett-087250264/\n'Cloud Realities' is an original podcast from Capgemini","thumbnail_url":"https://img.transistorcdn.com/Zl5Jxi5Az6PgQ6gQLTKonJnm2cTPHKitETJwgv3WJhQ/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjQy/ZWJhOGEzNWJkNDBj/MTFmMjc5MmNmZGIz/NzQ5Ni5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}